Re: Saya Tidak Dapat Mengidentifikasi Akun Saya

Hi,

We are sorry to hear that you are having issues logging in to our site. Unfortunately, because you were unable to identify the account in question, we will not be able to support your inquiry. Your report will be used to help us identify any bugs in our system, but we will not be able to reply to your email directly.

Please review the following information to help you find your account and reset your password. Be sure to try every option if you haven't already done so.

1. Ask one of your Facebook friends to view your timeline and send you the email address listed on your account. To do this, ask your friend to click on the "Info" tab on your Profile page and scroll down to "Contact Information."

2. In option 1, try entering every email address that you have ever owned (one email address at a time). You may have added an email address to your account and forgotten it.

3. In option 1, try entering your current mobile number and all of your past mobile numbers (one number at a time).

4. In option 2, try entering your username. A username is your personalized Facebook URL (web address) and appears in the location bar of your browser after "http://www.facebook.com/" when you view your timeline. If you don't know your username, you can have a Facebook friend view your timeline and tell you what your username is.

5. In option 3, try a variety of names. For the "Your name" section, try entering variations for your name. You may have signed up for a nickname and forgotten about it. You should also try a variety of friends if the first friend you enter doesn't locate an account.

If your issue is not related to the "Identify your account" flow, please visit our Help Center to find more information about common concerns and the proper forms for reporting your issue.

https://www.facebook.com/help

If you are trying to report a violation of Facebook's Statement of Rights and Responsibilities (e.g. impersonation) please use the "Report" link located next to the violating content.

Once again, please note that we will not be able to respond to this email. We apologize for any inconvenience this may cause,

The Facebook Team